"Design is a set of fields for problem-solving that uses user-centric approaches to understand user needs (as well as business, economic, environmental, social, and other requirements) to create successful solutions that solve real problems.

Design is often used as a process to create real change within a system or market. Too often, Design is defined only as visual problem solving or communication because of the predominance of graphic designers. In other fields and contexts, Design might only refer to Fashion Design or Interior Design. However, a recognition of the similarities between all design disciplines shows that the larger definition for Design operates at a higher level and across many media."

– Shedroff, Nathan: An Evolving Glossary of Experience Design. 2005.